Lynne Lumsden

Personal Assistant to Deanne Taylor

Lynne Tomkins is a dedicated PA to Deanne Taylor, in the Wills and Probate Department at Smalleys, where she specialises in Wills, Probate, and Lasting Powers of Attorney. With a unique career journey that began in a factory, Lynne made the decision to completely change her career path when the opportunity arose to train in a law firm. The chance to work in Wills and Probate, helping members of the public navigate difficult times in their lives, greatly appealed to her, and she has since become an invaluable member of the team.

In her role, Lynne not only provides essential administrative support but also plays a key part in training new secretaries who join the Wills and Probate Department. Her willingness to assist other fee earners, whether it’s seeing clients in meetings or offering her expertise, reflects her commitment to teamwork and her supportive nature. Lynne is always ready to help any member of the company when needed, making her a reliable and versatile asset to the firm.

Lynne’s approach to client care is one of empathy and clarity. She often meets with clients to sign their Wills, takes new instructions for Wills, Lasting Powers of Attorney, and Probates, and ensures that clients fully understand the processes involved. By speaking plainly and offering reassurance, Lynne helps clients feel at ease during what can be challenging and emotional times.
What Lynne loves most about her job is being part of a great team and enjoying every aspect of her work. She believes that treating clients with empathy and patience is crucial, especially for those dealing with the loss of a loved one. Lynne understands the importance of listening to clients’ needs and providing the support they require. She knows that by showing kindness and going the extra mile, clients are more likely to return to the firm and recommend it to their family and friends.

Outside the office, Lynne enjoys indulging in creative hobbies such as crafts and puzzles. She is also passionate about DIY and can often be found with a paintbrush in hand, working on various home improvement projects.

Lynne Tomkins exemplifies the qualities of a compassionate and diligent legal professional. Her dedication to her clients, coupled with her strong work ethic and commitment to her team, makes her an integral part of the Wills and Probate Department at Smalleys.

Tried and Trusted

Check out our Google reviews

Mitch
2 days ago
I have recently dealt with the conveyancing team and found them extremely good. I have used them several times over the years and have found they always provide an efficient but also a friendly service.
Mike K.
4 days ago
Thank you very much Deanne Taylor and all your hard working team for completing a very complex, difficult and at times, distressing series of legal forms and getting them duly registered, your help, expertise, guidance and compassion was very much appreciated!! Anybody looking for help and advice for Wills, Probate and Powers of Attorney, this is the place to come to for a job well done!! Thanks again for all your kind help Deanne, I'm extremely grateful to you!! Cheers, Mike.
Paul R.
7 days ago
One other few conyencers who can handle leasehold flat. Excellent, friendly service. I hartilly recommend Tracy Gretton and her team for completing a difficult sale with care and professional service.
GEOFFREY D.
1 week ago
Sean K.
3 weeks ago
I would highly recommend Smalleys, and in particular Louise Mangham and Fran Matthews, who dealt with the sale of my property. It was an exceptionally challenging and at times frustrating transaction, with repeated changes to the proposed completion date, further enquiries being raised very late in the process, and a number of difficulties arising on the buyer’s side. Throughout it all, Louise and Fran remained professional, patient and incredibly persistent in working towards getting the sale completed. I appreciate that many of the difficulties were outside their control, but I always felt that they were doing everything they could to move matters forward, keep me informed and deal with the issues as they arose. I know I wasn't always the easiest client during the more stressful stages of the sale, and I certainly did my fair share of chasing! Nevertheless, Louise and Fran remained helpful and professional throughout, and I’m very grateful for the perseverance they showed in getting the transaction over the line. Thank you both for all your hard work. I would have no hesitation in recommending Smalleys, Louise and Fran to anyone looking for a professional and committed conveyancing team.
Andrew B.
3 weeks ago
We cannot recommend Smalley’s Solicitors highly enough. Louise and Frances in the conveyancing team were absolutely excellent throughout the whole process. They were professional, efficient, approachable and incredibly helpful, keeping us informed and dealing with everything with real care and attention. Moving home can be stressful, but Louise and Frances made the legal side of the process feel organised, clear and under control. Their communication was excellent, and whenever we needed help or clarification, they were responsive and reassuring. We genuinely felt that they were looking after our interests and doing everything they could to keep things moving. A huge thank you to both Louise and Frances for all their hard work and for helping us get safely over the finishing line. We are extremely grateful and would happily recommend Smalley’s conveyancing team to anyone buying or selling a property. Five stars, thoroughly deserved. Andrew and Sheila

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