Katie Taylor

Katie Taylor is a dedicated secretary in the Wills and Probate Department at Smalleys, where she specialises in drafting Wills and Lasting Powers of Attorney (LPAs) and assisting clients during the signing process. With a strong background in conveyancing, Katie brings valuable expertise to her current role, often helping her colleagues in Wills and Probate with advice on transfers or interpreting title documents.

Katie has a natural ability to build rapport with clients, which is especially important in her line of work, where conversations can be sensitive and emotional. Her understanding and empathetic approach, both on the phone and in person, helps clients feel at ease and supported during what can often be a difficult process.

What Katie loves most about her job is the sense of camaraderie she shares with her colleagues. The ladies in the Wills and Probate Department feel like a family to her, and this supportive environment makes every day a good day. She also takes great satisfaction in meeting new people and making a positive impact on their lives, no matter how small.

Katie believes in treating everyone with the same kindness and respect that she would want for herself. She is always willing to go the extra mile to ensure her clients are happy and well taken care of, which is a key reason why clients feel so comfortable working with her.

Outside of work, Katie enjoys spending time with her son, as well as her friends and family. She has a passion for the outdoors and loves walking in the Peak District. She is also an avid rugby and ice hockey fan, and enjoys unwinding with a good movie and a cozy blanket.

Katie Taylor exemplifies the qualities of a compassionate and skilled legal professional. Her ability to connect with clients, combined with her dedication to her work and her team, makes her an invaluable member of the Wills and Probate Department at Smalleys.