Lynne Lumsden
Lynne Tomkins is a dedicated PA to Deanne Taylor, in the Wills and Probate Department at Smalleys, where she specialises in Wills, Probate, and Lasting Powers of Attorney. With a unique career journey that began in a factory, Lynne made the decision to completely change her career path when the opportunity arose to train in a law firm. The chance to work in Wills and Probate, helping members of the public navigate difficult times in their lives, greatly appealed to her, and she has since become an invaluable member of the team.
In her role, Lynne not only provides essential administrative support but also plays a key part in training new secretaries who join the Wills and Probate Department. Her willingness to assist other fee earners, whether it’s seeing clients in meetings or offering her expertise, reflects her commitment to teamwork and her supportive nature. Lynne is always ready to help any member of the company when needed, making her a reliable and versatile asset to the firm.
Lynne’s approach to client care is one of empathy and clarity. She often meets with clients to sign their Wills, takes new instructions for Wills, Lasting Powers of Attorney, and Probates, and ensures that clients fully understand the processes involved. By speaking plainly and offering reassurance, Lynne helps clients feel at ease during what can be challenging and emotional times.
What Lynne loves most about her job is being part of a great team and enjoying every aspect of her work. She believes that treating clients with empathy and patience is crucial, especially for those dealing with the loss of a loved one. Lynne understands the importance of listening to clients’ needs and providing the support they require. She knows that by showing kindness and going the extra mile, clients are more likely to return to the firm and recommend it to their family and friends.
Outside the office, Lynne enjoys indulging in creative hobbies such as crafts and puzzles. She is also passionate about DIY and can often be found with a paintbrush in hand, working on various home improvement projects.
Lynne Tomkins exemplifies the qualities of a compassionate and diligent legal professional. Her dedication to her clients, coupled with her strong work ethic and commitment to her team, makes her an integral part of the Wills and Probate Department at Smalleys.
